Description
Whether you’re just starting or you have a fully developed maintenance program, seeing any sort of growth and success can’t happen without understanding key performance indicators.
In its simplest form, a KPI is a type of performance measurement that helps you understand how your organization or department is performing. A good KPI should act as a compass, helping you and your team understand whether you’re taking the right path toward your strategic goals.
Recommended audience
- Operation managers
- Maintenance managers
- Teamleaders
- Continuous improvement coaches
- Reliability and maintenance engineers
Learning Objectives
- Understand KPI development to demonstrate the value of maintenance in your organization
- Receive a complete set of useful KPI's and learn when and why to use them
- Be able to assess if your maintenance efforts are delivering a positive ROI
- Recognize how leaders use KPI's to determine the necessary investment for your maintenance program
- Learn the importance of KPI's for every maintenance manager and their role in effective program management
Program
- Introduction
- Why using KPI
- As a way to report actual situation
- As a way to induce change
- Balance Score Card
- Mission & Vision (Focus on Results)
- The Four quadrants
- Leading and Lagging KPI
- Characteristics of a KPI
- Lagging KPI
- Maintenance costs
- Asset performances
- Capital needs
- Compliance
- Leading KPI
- Work Execution Management (WEM)
- Defect Elimination Process
- Spare Parts Management
- Training & Skills
- QESH
- Reliability Program
- Reporting & Dashboarding
- Good practices
- To help build a dashboard (pros and cons)
- Next steps
Prerequisites
Nihil
Course duration
1 day